Best Western Windsor Pointe Hotel & Suites-At&T Center

Best Western Windsor Pointe Hotel & Suites-At&T Center

4639 Rittiman Road
San Antonio TX 78218
210-655-6800

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Reviews
  • Apr 20, 2024 by tim angel

    After checking in, we found out the tv only worked on 1 channel. That channel was CNN. It's the worst channel in history. With all the road construction, I would not recommend staying here.

  • Apr 17, 2024 by Blanca Nieve LENTO

    A good location but not enough parking buuuut alot of restaurants near by the only bad thing is they need another waffle maker and toppings but other than that is was a pleasant stay

  • Apr 08, 2024 by Joshua

    The rooms were great, and the service was just as good. Be wary of the location because on this side of San Antonio it can get a little scary, so if you have kids just be cautious.

  • Feb 25, 2024 by Bash Company

    I was recently at this location when I was insulted by the front desk guy, told that I was watched and a report was given on me which is creepy to a single lady. And also told that my guest for breakfast wasn't welcome... I was made to feel like I wasn't valued and discriminated against since I was the only one being chastised at breakfast....not a good way to start a day...

  • Feb 15, 2024 by James Robertson

    The aroma of marijuana was pronounced on the third floor hallway. This is a shame. Vaping detectors are something to consider. The elevator, at times, smelled like vomit, sour sponges, and/or industrial hydraulic lubricants. It was strange. The smoke detector was missing in my room and the lighting was dim.

  • Feb 10, 2024 by Sheree McKinley

    room was clean and spacious. Jessie was helpful and friendly and always kept an eye on the parking lot. we would stay there again.

  • Dec 30, 2023 by Rosemary Lopez

    Had reservations for a queen/non-smoking. Was told by Daniel that they were having door issues... wouldn't lock or close from outside! Upon inspection, the room had no deadbolt! Daniel said it was safe and could just put something behind the door!? After saying he was sold out, he upgraded me, no extra charge to king/SMOKING!...after calling prior hotel I stayed at with no answer, it was late and stayed...but it was unacceptable for price,safety and location.

  • Dec 18, 2023 by Reem fadhel

    Great location. In the middle of the city everything around 10 to 20 minutes (tourist area). However, the room is not that comfortable especially the pillows

  • Dec 13, 2023 by Victoria Law

    We visited san antonio last weekend and were very pleased with our stay. Jessie at the front desk was very helpful and kind, and was able to answer all of our questions. The room was clean and spacious and the double beds were bigger than the others we have stayed at! Breakfast was pretty good as well, the kids were happy to eat waffles, cereal and muffins!

  • Dec 04, 2023 by shashank parihar

    I think this is the most pathetic hotel in whole Texas. We had very bad experience . They are calling twin bed as queen bed which is misleading, it's very small in size. Cheap blanket with no pillow. Please don't go by reviews, looks like all are fake reviews. They don't evem deserve 1 star. Don't even think of booking the room here.

  • Nov 25, 2023 by Astric Cruz

    Everything is very close! Downtown 12-15 minutes, the pearl about 11 minutes. Rooms are clean, service is amazing

  • Oct 23, 2023 by Marley

    Absolutely horrible. The rooms are supposed to be non smoking but the second I walked into the hallway AND the room it reeked of cigarettes and ashtrays. Eventually I canceled the rest of my reservation due to how bad it was. Got my final price, next morning when I went to check out I asked for a confirmation email showing that I’d get my refund (as the attendant said I would), I showed the receipt showing what I payed but that I wanted a receipt that I’d get that credit back as well, and he took it and told me that the pricing was “wrong” and continued to increase the price by way more than what I had payed for. DONT STAY AT THIS HOTEL!!